Privacy Policy

Last updated: 2026.

Sub-Zero Repair Oakland ("we", "us") operates subzerooakland.com. This policy explains what limited information we collect when you use the site and how we use it. We do not sell your information.

Information we collect

• Contact you provide: if you call us at (650) 668-1554 or book through our online booking page, you share details (name, phone, address, appliance issue) needed to schedule and perform a repair.
• Usage data: like most sites we use analytics (e.g. Google Analytics) that sets cookies to measure visits, pages and general device/location data in aggregate. This helps us improve the site.

Cookies & analytics

Analytics cookies are used to understand how the site is used. You can block or delete cookies in your browser settings; the site still works without them. We do not use cookies to identify you personally.

Embedded services

• Maps: some pages embed Google Maps to show our service area; Google may collect data per its own policy.
• Online booking: our "Book online" links open an external booking system (Nexfield) in a new tab; information you enter there is handled by that provider to schedule your appointment.

How we use information

To schedule and perform repairs, contact you about your service, and improve our website. We keep service records as needed to honor the 365-day warranty on parts and labor.

Sharing

We share information only as needed to provide the service (e.g. the booking provider) or where required by law. We do not sell personal information.

Contact

Questions about this policy? Call us at (650) 668-1554. We do not collect email on this site.

Independent appliance repair service. Not affiliated with, authorized, or endorsed by Sub-Zero, Wolf, Viking, Thermador or any manufacturer. All brand names are trademarks of their respective owners.