Marcus Reed
Lead Sub-Zero Technician · 20+ yrs
Lead technician focused on Sub-Zero and built-in refrigeration across Oakland and the East Bay.
About
Real technicians, genuine OEM parts, transparent pricing and a 365-day warranty — serving Oakland & the East Bay.
We're an independent high-end appliance repair company serving Oakland and the East Bay — Sub-Zero, Wolf, Viking and Thermador specialists. We are not a manufacturer-authorized center; for out-of-warranty built-ins that means faster scheduling, genuine OEM parts and honest pricing. Call (650) 668-1554.
Our technicians
Lead Sub-Zero Technician · 20+ yrs
Lead technician focused on Sub-Zero and built-in refrigeration across Oakland and the East Bay.
Diagnostics & Controls · 14+ yrs
Diagnostics specialist — control boards, sensors, sealed systems and error codes.
Cooking & Wine Specialist · 12+ yrs
Wolf, Viking and Thermador ranges and ovens, plus wine-storage and ice systems.
Reviews
“Wolf cooktop kept clicking even after the burner lit. They cleaned the igniters and replaced a spark module; one burner needed a follow-up but they sorted it without a hassle. Knowledgeable about the brand.”
Nadia K.Albany · Wolf · cooktop
“Loft kitchen, integrated Sub-Zero that kept short-cycling. The tech worked around the tight cabinetry without a scratch, found a control fault, and had the right part on the van. Same-day in a downtown Oakland high-rise — impressed.”
Lena M.Jack London Square · Sub-Zero · integrated refrigerator
“Garage Sub-Zero freezer in the hills quit in a heat wave. They came out the same evening, found the condenser caked with dust plus a tired fan, and saved a freezer full of food. Worth every penny.”
Eric L.Oakland Hills · Sub-Zero · freezer
“Frost kept building at the back of our Sub-Zero column up in the Oakland hills and food near the vents froze. They found a failed defrost heater and a clogged drain, cleared it, and explained exactly why it iced over so I'd catch it early next time.”
Priya N.Montclair · Sub-Zero · refrigerator column
“Our dual-zone Sub-Zero wine unit drifted warm on the lower zone — scary with a full cellar. They diagnosed a failing fan and a dirty condenser, fixed it same day, and the temperatures have been rock-steady since. Saved the collection.”
Greg H.Berkeley · Sub-Zero · wine cooler
“Water pooling under our Sub-Zero. Turned out to be a frozen drain line, not a leak. Cleared it, tested it, and didn't invent extra work. Straightforward and trustworthy.”
Sofia G.El Cerrito · Sub-Zero · built-in refrigerator
Explore more
Tell us your model and the symptom — we'll give you a clear price and book a same-day visit when the schedule allows.